Privacy and policy – NOVAZONES
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Privacy and policy

Who are we ?

Our website address is:

Collection of personal data :

The personal data collected by the Service Provider on the Site or directly are as follows: *Account opening: when the Customer creates the account, his surname, first name, email address, and date of birth; *Connection: when the Customer connects to the Site, the Service Provider records his surname, first name, connection data, use, location, and payment data; *Profile: the use of the services provided on the Site makes it possible to fill in a profile, which may include the head office address, a postal address, an e-mail address, and a telephone number; *Payment: as part of the payment for products and services offered on the Site, the Service Provider records financial data relating to the Customer’s bank account or credit card; *Cookies: Cookies are used as part of the use of the Site. The Customer has the option of disabling cookies from their browser settings.

Use of personal data :

The personal data collected from the Customer and from the users of the Solution is intended to provide the services of the Site, to improve them and to maintain a secure environment. More specifically, the uses are as follows: *Access and use of the Site; *Management of the operation and optimization of the Site; *Organization of the conditions of use of payment services; *Verification, identification and authentication of the data transmitted by the Customer; *Personalization of the Site’s services by displaying advertisements based on the Customer’s browsing history, according to their preferences; *Prevention and detection of fraud, malware (malicious software or malicious software) and management of security incidents; *Management of any disputes with Customers; *Sending of commercial and advertising information, depending on the Customer’s preferences.

Sharing personal data with Third Parties :

Personal data may be shared with third-party companies, in the following cases: *When the Customer uses payment services, for the implementation of these services, the Site is in contact with third-party banking and financial institutions with which -it has entered into agreements; *When the Customer authorizes the Site of a third party to access his data; *If required by law, the Service Provider may transmit data to respond to complaints against the Site and to comply with administrative and legal procedures; *If the Site is involved in a merger, acquisition, sale of assets or receivership procedure, the Service Provider may be required to sell or share all or part of its assets, including personal data. In this case, Customers would be informed, before the personal data is transferred to a third party.

Security and privacy :

The Service Provider implements organizational, technical, software and physical measures in terms of digital security, to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Service Provider cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of Customers’ rights:

En application de la réglementation applicable aux données à caractère personnel, les Clients disposent des droits suivants : *Ils peuvent mettre à jour ou supprimer les données qui les concernent en se connectant à leur compte et en configurant les paramètres de ce compte.  Ils peuvent exercer leur droit d’accès, pour connaître les données personnelles les concernant, en écrivant à l’adresse électronique suivante : Dans ce cas, avant la mise en œuvre de ce droit, le Prestataire peut demander une preuve de l’identité du Client afin d’en vérifier l’exactitude ; *Si les données à caractère personnel détenues par le Prestataire sont inexactes, ils peuvent demander la mise à jour des informations, en écrivant à l’adresse électronique suivante :  Les clients peuvent demander la suppression de leurs données à caractère personnel, conformément aux lois applicables en matière de protection des données, en écrivant à l’adresse électronique suivante :

Evolution of this clause :

The Service Provider reserves the right to make any changes to this clause relating to the protection of personal data, at any time. If a modification is made to this personal data protection clause, the Service Provider undertakes to publish the new version on the Site. The Service Provider will also inform Customers of the change by email, within a minimum of fifteen (15) days before the effective date. In the event that the customer does not agree with the terms of the new wording of the personal data protection clause, he retains the possibility of deleting his account.

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